We are entering 2022 with a greater demand for digital experiences that are fast and continuously improving. Brands are adopting a DevOps culture to meet market demands. This allows them to develop, deploy, manage, and maintain software at scale. This article will cover everything you need to know and all the DevOps principles that are necessary for success.
What is DevOps?
DevOps doesn’t exist as a “thing”. It’s a set of principles that form the foundation of DevOps culture. DevOps’ primary goals are to reduce time to market, make incremental improvements to adapt to changing environments, and streamline development. DevOps culture revolves around shared understanding between developers and operations and sharing responsibility for the software that they create
Joseph Pellegrini, the regional CTO of, Inc., stated that there are two ways to define DevOps principles. “The broader definition, which has remained largely constant since 2003’s term’s introduction, is that DevOps consists of set cultural principles centered around the concepts of cross-fertilizing knowledge between software development, infrastructure operations.” Pellegrini started.
He continued, “DevOps can be defined as the engineering domain response to the design, implementation, and management of CI/CD frameworks (continuous integration, continuous delivery), which has recently also included container design and management.”
Building a DevOps culture
DevOps represents a cultural shift. It’s that simple. This is not about adopting agile planning, automated testing, or continuous delivery. These practices are important but it’s not the only thing that matters. DevOps culture involves a shared understanding of developers and operations and sharing responsibility for the software that they create. This means greater transparency, communication, and collaboration between development, IT/operations, and “the business”.
Combining the operations and development teams is the fastest way to create a DevOps culture. This forces them to work together more effectively and encourages collaboration. To truly create a DevOps culture you will need to adhere to certain principles.
7 Principles for a Successful DevOps Culture
1. Foster a Collaborative Environment
DevOps is a way to bring together operations and development to form a single team that works towards common goals. To achieve this, brands must encourage both development and operations to communicate regularly, share ideas, and solve problems together. Jacob Lehrbaum, vice-president of developer relations at Salesforce, stated that companies can break down silos and bring development and operations teams together to create a single focus on customers. To minimize surprises, aligning processes creates a seamless experience throughout the entire development and deployment process.
Joe O’Brien is senior manager of IT cloud automation at SAS. To foster a collaborative environment, it’s important to embrace a culture shift within the business. It is essential to get executive sponsorship before you can implement DevOps. O’Brien stated that executive support is more effective than a slow, grassroots effort. Focus on bringing in the right people to lead the cultural shift [right] throughout the company.
2. Impose End-to-End Responsibility
DevOps features In the old software development model, operations and developers had separate roles. DevOps is a team of both operations and developers that are fully responsible for all aspects of the application’s development. DevOps’ core principle is to manage and take responsibility for services from “concept” to “grave.”
Traditional developers wrote the code and operations executed it. This leads to inefficiencies ranging from production differences to performance problems and unpredictable environment,” stated Dave Blakey, co-founder, and head of technology at Snapt INC. The core operations of DevOps are application development, code development, code coverage, unit testing, packaging
3. Encourage Continuous Improvement
Brands must adapt to changing situations, including new technology, customer demands, and changes in law, by taking end-to-end accountability. DevOps focuses on continuous improvement in order to maximize performance, cost, and delivery speed.
Waleed Bekheet is the VP of practice solutions at Onica and explained how DevOps promotes continuous improvement. Bekheet stated that true DevOps unites teams and supports continuous integration and continuous delivery (CI/CD). This is done through optimized processes, automation, and other methods. “A CI/CD approach allows efficiency in building and deploying applications. Automated application deployment allows for rapid release and minimal downtime.”
4. Automate (Almost) Everything
Automated processes are essential to achieve continuous improvement and high cycle rates. They also allow brands to respond immediately to customer feedback. Automated tools have made significant progress to streamline processes, including the CI/CD pipeline.
George Miranda, a DevOps Engineer at PagerDuty, highlighted many processes that can easily be automated. Automation is the first step towards [CI/CD] or rapid software release to customers. Miranda explained that this includes automating infrastructure provisioning, building new systems, and software deployment. Miranda also mentioned that there are a host of tests to ensure everything is in order, from security compliance to functionality.
Miranda said that DevOps teams could create their own automated processes. “Computers are faster than humans at creating and deploying software, so it is important that DevOps teams capture every step necessary to make safe changes to running services. Automating all these steps will allow machines to be trained to deploy software quicker, safer, and more reliable than ever before.
5. Focus on the Customer’s Needs
DevOps is about brands acting like a startup that can invent continuously, pivot when a strategy stops working, and invest to provide customer satisfaction. which DevOps principle focuses on product and service thinking.
DevOps teams need to be able to respond quickly to changing consumer demands. To ensure that performance targets are met, data from automated processes must always be reviewed.
It is crucial that brands pay attention to the right data in order to deliver seamless customer-centric actions. Just simply because you have metrics does not mean you should obsess about them all. Start by looking at the basics. These include the time it takes to commit software and has that change run in production.
The error rate when new software is deployed to production. Also, the meantime for recovery from service interruptions. Miranda said that to see the signal in all the noise, you need to focus first on metrics that are important to your company and users.
6. Embrace Failure, and Learn From it
A brand must adopt DevOps standards to fully embrace cloud computing.
Brands that accept failure foster a culture of learning which can positively influence organizational culture. Failures are possible and inevitable when teams feel safe and empowered to transform their work. It’s important to make those failures learning opportunities. Miranda stated that learning from reviews can help foster an environment for learning, which can also have an impact on organizational culture. Implementing DevOps helps you produce better, faster, more efficient, and higher-quality software.
7. Unite Teams — and Expertise
Effective DevOps teams must be involved in every stage of software development, including planning, building, deployment, and feedback. This requires a cross-functional team that is well-rounded and has a diverse set of skills.
Miranda suggests that brands encourage collaboration between teams, as it can be difficult to find an IT professional with all the necessary skills. Miranda explained that this does not mean functional responsibilities are lost, but that different specialists share the responsibility of running your code in production.