Top 10 High Paying Consumer Services Jobs

Do you have excellent people skills? If yes, is consumer services a good career path? Consumer services jobs in nearly every field, which includes retail, health care, and even computer science. These jobs help businesses provide their customers with the best service and discover ways to increase the overall satisfaction.

This career field is also extremely accessible and lucrative, and offers plenty of growth and career advancement opportunities. You may be thinking, which consumer service opportunities are best for you? This article helps to choose the best high paying consumer services jobs.

What are Consumer Services Jobs?

Consumer services jobs include any job in which professionals communicate directly with customers. They can be in a variety of industries, ranging from hospitality and retail to technology and healthcare. It doesn’t matter if it’s welcoming clients in a professional setting, helping travelers on the road, or offering technical support via remote, these consumer service jobs have the same goal of meeting the demands of clients.

To excel in this area, you must be a person who enjoys working with others and be able to communicate effectively. Many consumer services jobs also involve handling money transactions and a good understanding of financial processes is usually required.

10 Best Paying Consumer Services Jobs

This article will look at our top 10 high paying customer service jobs, along with their annual salary and employment requirements.

1. Receptionist

Average annual salary: $47,431

As a receptionist, you’re the primary contact point to your company’s customers or guests.

This may comprise:

• greeting visitors in a friendly manner
• Directing visitors to the appropriate department or the right person
• Answering calls and connecting them to the correct location
• Scheduling appointments
• Updating data records
• Handling administrative tasks
• Sorting, receiving, and delivering the mail in the workplace

The educational and experience requirements may differ, but an education in high school is enough for the majority of entry-level positions. Some employers may require a bachelor’s degree in any field, and pertinent previous experience in the field for this job.

Receptionist jobs require excellent customer service and communication capabilities, multitasking abilities, and a working knowledge of basic computer software and office tools.

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2. Member services representative

Average annual salary: $37,681

Member services are representative positions in a variety of sectors, including health care, finance, and retail or technology. But what exactly does it entail?

As an employee of member service, your responsibilities include:

• Answering customer queries through email, phone, or chat
• Answering phones in an answering service
• Answering questions and providing information about fees and memberships.
• Troubleshooting issues with payment
• Recording questions and keeping records of membership

High school graduation is required for entry-level member representative posts. The positions could also require health-related or financial knowledge, dependent on the specific industry. Candidates should be knowledgeable about basic technologies, can solve problems and possess excellent communication skills.

3. Client services manager

Average annual salary: $69,411.

The client service manager acts as the main person to contact the company’s customers. The job entails maintaining good relationships with existing and prospective clients.

Your job description includes:

• Understanding the client’s requirements and expectations
• Giving support and advice to customers
• Maintaining and managing client relationships
• Onboarding of the client and collection of feedback
• Monitoring regularly with clients to find out if they’re satisfied with the product or services offered

The applicant must hold an undergraduate degree in a relevant area (e.g. marketing, business or finance) by the organization. This customer service employment opportunity is not for beginners because you need experience in customer service with problem-solving abilities.

4. Front desk manager

Average annual salary: $52,507

The front desk manager supervises the operations of the front desk and employees at a company like a retail store, a health center, or a hotel.

In this job you’ll be:

• Make reservations or book them
• Work with staff from other departments.
• Handle customer complaints and concerns
• Answer calls from incoming phones and respond to emails
• Schedule shifts for other employees.

The majority of entry-level front desk manager jobs require an education at the high school level and the ability to lead and manage effectively. Certain companies might also require previous experience in the field of customer service to select you for this job.

5. Help desk analyst

Average annual salary: $48,771.

A help desk analyst or technical support rep is an essential element of any business’s information technology (IT) group.

In this job you’ll be:

• Offer technical assistance to users who are facing issues related to the system.
• Troubleshoot software and hardware issues
• Find solutions to technical issues through either phone or email
• Conduct regular back-end maintenance of systems.

This job requires a bachelor’s degree from an appropriate field such as computer science, business administration, or IT. You must have a solid knowledge of technology and strong communication abilities. It is not necessary to have prior experience to be considered for the entry-level positions; however, those with previous experience could have better access to higher-level positions and higher salaries.

6. Flight attendant

Average annual salary: $39,448 per year

Flight attendants are responsible for the passengers ‘ safety and comfort while on flight travel.

This job entails:

• Begin by greeting passengers on the plane on their way to the airport
• Conducting safety checks before and after every flight
• Helping passengers locate their seats
• Informing passengers about emergency procedures
• Food and drinks are served to passengers on flights
• Responding to inquiries from customers on the flight

You will likely require high school graduation for a job as a flight attendant. Some companies will prefer applicants who have a degree from a college in hospitality or another related area.

After being hired, Flight attendants receive intensive training in the flight procedures and protocols. A Qualified candidate must have excellent interpersonal skills and the ability to remain calm during stressful situations, and have a friendly and polite manner.

7. Event planner

Average annual salary: $47,052.

Event planners comprise a substantial portion of the industry that deals with hospitality. They plan and organize different kinds of events, such as weddings, parties, and corporate functions.

The responsibilities for this position include:

• Understanding client needs and preferences
• Find and book appropriate venues
• Collaboration with vendors of different kinds to help organize and manage events
• Controlling budgets and timelines
• Controlling the logistics of catering as well as decor and entertainment

You must have a bachelor’s degree in event management or an equivalent area to work in the field of event planning. You will also require the ability to manage and lead, and the ability to manage multiple tasks.

You may choose an entry-level event planner job even if you have no previous knowledge. It is possible to climb the ladder to more senior job management roles as you get experience.

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8. Concierge

Average annual salary: $35,370

Concierge jobs are typically found within the travel and tourism sector, but they can also be located in high-end office complexes or apartment communities.

Based on the place you land an employment opportunity, your responsibilities may include:

• Welcome customers when they arrive
• Making restaurant reservations
• Hotel check-ins and departures
• Booking transportation for hotel guests
• We recommend local tourist attractions as well as activities for guests

You need to have a high school diploma. However, certain employers may require a college degree in hospitality or a similar field. Furthermore, you need strong organizational skills, communication skills, and attention to even the smallest details.

There is no requirement for previous experience to be considered for this job. It is possible to be promoted to manager of guest services or a hotel after you’ve gained experience.

9. Restaurant manager

Average annual salary: $50,120

Restaurant managers supervise the day-to-day operation of restaurants.

This may include tasks such as:

• Overseeing restaurant staff
• Ensuring excellent customer service
• Managing staffing schedules
• Controlling the restaurant’s financials
• Ensuring compliance by the company with the health and safety laws
• inventory Managment

You will need an education degree from a high school and training in food safety to be able to secure employment as the restaurant’s manager. Additionally, you must possess some management and leadership knowledge, experience in customer service, and organizational abilities or financial knowledge.

A higher-level position usually requires prior work experience. But, entry-level positions could be used as stepping stones to professional advancement in the food service sector.

10. Retail store manager

Average annual salary: $75,039

The name implies the retail store manager manages the day-to-day management of a store.

The main responsibilities of the job are:

• Training, recruiting, and managing store staff
• Implementing sales and marketing strategies
• Assisting customers in answering their questions and assisting them with their needs.
• Monitoring inventory
• Monitoring revenue and sales
• Making sure the store complies with safety standards
• Solving customer problems

You must have a bachelor’s degree in marketing, business, and a related field. It is also necessary to have experience in management or leadership and an excellent ability to communicate. You could start with an entry-level Consumer services opportunity at a store where you are gaining knowledge.

Final word

Consumer services is a good career opportunity because it offers work with many industries, and allows workers to experience interactions with consumers. When you are considering the various career options, think about the necessary skills and the possibility of expansion, and the organizations which align with your career goals. If you enjoy working with others and tackling problems the way they are, a career in consumer services could be extremely satisfying. The journey to a high-paying job in consumer services is one of constant adapting and learning, however, the rewards are worth the work.