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Apple Music Not Working on iPhone or Mac? 11 Easy Solutions

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Apple Music Not Working

Apple Music is a premium streaming platform for music and video subscription created by Apple, which allows users listen to music on-demand or to playlists to play. We have received a lot of feedback from users who complained that their Apple Music is not working that causes discomfort for them.

Most of the time, several issues can result in Apple Music not working properly, such as not playing tracks on the device Family Sharing not working, Play not working, or Lyrics not working. In this article, I’ll provide how to fix ” why is my Apple Music not working in iOS and then go on to find more details.

Why Is Apple Music Not Working?

Before starting fixes, it helps to understand what might be going wrong. Apple Music Not Working issues usually happen due to:

  • Internet connection problems
  • App glitches or outdated software
  • Apple server outages
  • Incorrect account or subscription settings
  • Downloaded music errors

Once you identify the cause, fixing the problem becomes much easier.

Also read: Spotify Search Not Working? Fix It in 5 Minutes

How to Fix Apple Music Not Working Issue

1. Check If You Can Play Other Songs

If you’re unable to play a song in Apple Music, the first thing to check is whether you can play any other songs in your library. If it is, try redownloading the song to see if it resolves the issue. It is important to note that Apple Music can only play songs in the MPEG-4 AAC format. If this doesn’t work, check out the following tips.

2. Check Your Apple Music Subscription

The next thing to verify is whether you have an active Apple Music subscription. You can verify your subscription using your iPhone with these instructions:

Tap Settings > Your Name > iTunes & App Store > Your Apple ID > Subscriptions.
Make sure that Apple Music Membership is active in your subscription.

If your Apple Music subscription is active but your Apple Music family plan is not working, you should move on.

3. Enabled “Sync Library” and “Show Apple Music.”

Use the steps to determine whether you’ve got your Sync Library and show Apple Music options enabled on your device.

Tap Settings > Music. Make sure that you have the Sync library and Show Apple Music options enabled.
If they’re already enabled, then disable both of them and then enable them again.

4. Turned on iCloud Music Library

If Apple Music is still not working on your device, be sure that you’ve turned on your iCloud Music Library. To do this, you follow these steps:

Tap Settings > Music. Check that the iCloud Music Library option is active.
If this feature is already enabled, disable it before turning it back on again.

5. Check Your Internet Connection

It is important to ensure you use a strong internet connection for Apple Music to work correctly on your device. If you’re connected to Wi-Fi, switch to cellular data.

If you’re using mobile data but Apple Music not working on your iPhone, make sure you’ve switched on cellular data usage in Music. Music application. Follow these steps: Tap settings > cellular, select Cellular Data, and verify that the Music option is turned on.

Also read: 8 Best Apple Music to MP3 Converter: Save Your Apple Music

6. Sign Out and Sign Back Into Apple ID

You can sign out and then log in to the Apple ID account to reset the Apple Music application.

for Mac Users: Tap Store >Sign Out Apple Menu> > System Preferences. Log in to your Apple ID account.

For iPhone users: Tap Settings > Your name. Scroll down to the top of the menu and click Sign out. Take a moment and then log back into the account with your Apple ID.

7. Reinstall the Apple Music App

It is recommended to uninstall and then reinstall it. Apple Music application on your device, since the application could be corrupted or outdated, which causes Apple Music not work properly.

8. Clear Browser Cache (Apple Music Web)

If you’re playing Apple Music on a browser, Clear cache could cause the application to become slow due to the amount of data stored. Let’s use Safari for an example. Follow the steps. Open Settings and Click on Safari. Then tap the Clear History and Website Dataoption.

9. Restart Your Device

Another option to try is restarting your device, since it is a complete restart can solve many problems. If Apple Music is still not working on your Mac, you can click the power button to switch off the MacBook, and then turn it back on after a couple of minutes. Restarting the iPhone or Android can resolve the Apple Music not working issue on your device.

10. Update to iOS Latest Version

If you’ve tried the methods above, but your Apple Music not working, you must check if there are any updates for your operating system running on your device. An unsupported system can cause Apple Music not work. To check for updates on your smartphone, follow these steps: Click the Settings menu, then General, and Software Update.

11. Contact Apple Music Support

If none of these methods have solved your problem with Apple Music not working, when you try to contact Apple Music support.

Final word

The issue behind your Apple Music not working is more complex. However, we’ve covered a lot of solutions here, so check them one by one and solve the Apple Music issue.

FAQs: Apple Music not working

Why is Apple Music not working after iOS update?

Updates can cause temporary app incompatibilities. To fix it, restart your device, update the Apple Music app, check iCloud Music Library, and ensure the latest iOS version is installed.

How do I fix Apple Music Family Sharing not working?

Verify your Apple Music subscription and Family Sharing settings. Make sure all family members use the same Apple ID region and that Share My Purchases and Apple Music are enabled.

Why is Apple Music not syncing my library?

Ensure Sync Library is enabled in Settings > Music. Sign out of your Apple ID and sign back in, or toggle iCloud Music Library off and on to fix syncing issues.

Why does Apple Music keep skipping songs?

Skipping may be caused by a poor network connection, app glitches, or corrupted tracks. Restart the app, re-download affected songs, or update iOS to fix skipping issues.

Written by
Alexandra Vlasenko

Alexandra Vlasenko is a content marketing specialist at The Next Trends. She likes to read books and listen to music.

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