How to Improve Your Customer Service Security
“I forgot my password. Please help me. Please, help me with an urgent order. !” It’s quite an innocent thing to do in chats with…
How to Use AI to Grow Business and Make Customers Happy
As the co-founder of NLX, a conversational Artificial Intelligence company, I have a people-focused/solution-oriented approach. AI is often glorified and made to sound like it’s…