Are you experiencing difficulty joining a match on Fortnite due to a matchmaking error? We’ll give the reasons the matchmaking could fail and the possible solutions you can use to solve the Fortnite matchmaking error.
What Is a Fortnite Matchmaking Error?
Fortnite uses an automated system called matchmaker that assigns players to groups in the online game. Sometimes the matchmaker will stop working during its process because of a specific issue or glitches, and this is the reason you might encounter an error in the matchmaking process.
For the player, this means they can not join a game. This error has persisted since Fortnite launched several years ago, and it has not disappeared. It’s not always the game server’s issue.
Sometimes, a Fortnite matchmaking not working is caused by slow internet, a player’s network problem, or a device platform.
A few users have complained of problems joining this battle royale game because the PlayStation Network is down in their region.
What Causes the Fortnite Matchmaking Error?
When you receive a Fortnite matchmaking error, it displays the message and is posted in the Help page of Epic Games: “Matchmaking error (#1) Strange. We were unable to connect to the game. You can try again.
The error message doesn’t clarify the cause of the Fortnite matchmaking error, such as server maintenance or a network connection issue. To identify the issue first, then solve the issue, follow the suggestions below.
Also read: Fix Steam Games Not Launching: 5 Easy Troubleshooting Tips
How to Fix Fortnite Matchmaking Error
Follow the steps below in the order in which they’re laid out to determine and fix the Fortnite matchmaking error.
1. Check Fortnite Server Status
The error message indicates that you should check out the Epic Games Server Status page first. When Fortnite is experiencing downtime or server maintenance, which is often the case when game updates to its content are added to the server’s files, the issue will be noted by this web page. Server maintenance is a common cause of Fortnite matchmaking error #1.
2. Change Matchmaking Region
Next step: change the matchmaking region. Servers in specific regions may fail or experience issues at the time, while others continue to function without issue. The downside is that changing the matchmaking region can increase latency and ping, leading to connectivity issues.
To change the Fortnite matchmaking region :
- Go to Settings, then select the tab ‘Game’.
- Then, at the top of the screen, you can change the ‘Matchmaking Region’ selection to a server other than the default choice.
- Set the settings, and then try to find a game once more.
3. Restart Your Router, Game, and Launcher
Connection problems can be attributed to hardware or software on the player side, and a simple restart can resolve the issue.
- Turned off you router. Wait for 30 seconds before turning it on. While you’re at it, shut down your Fortnite application completely.
- If you have PlayStation and Xbox consoles, select the game’s tile on the home screen. After that, press the Menu/Options button and then select ‘Close Application.’ On PC, close the Epic Games Launcher completely and start it up again.
- When all restarts are finished, players can attempt to restart Fortnite and try to find matches.
4. Clear Cache and Restart System
Fortnite matchmaking errors are often due to corrupted update files. Clearing your system’s cache can resolve the issue. However, the method of clearing this depends on the system. In addition, it’s a good idea to restart their system or PC to ensure nothing unusual is happening at the hardware level.
5. Verify Game Files
The absence of or corruption of game files may cause a Fortnite Matchmaking Error #3 issue. Game files may become corrupted for a variety of reasons, including changes to the game, slow Internet connectivity, authorization issues, and a hard drive issue. You can fix game files by using the repair function accessible within the Epic Games Launcher without the requirement to install the game again. Here’s how:
Steps:
- Open Epic Games Launcher
- Go to the Library
- Find Fortnite and click the three dots
- Select Manage → Verify
6. Switch to a Public DNS
If the issue persists, users may want to switch to a public and gaming DNS. This can be done on every platform using the following methods:
💻 Windows PC
Steps:
- Press Windows + R, type ncpa.cpl, and press Enter
- Right-click your active network → Properties
- Select Internet Protocol Version 4 (IPv4) → Click Properties
- Choose Use the following DNS server addresses
- Enter:
- Preferred: 1.1.1.1
- Alternate: 1.0.0.1
- Click OK and restart your internet
🎮 Xbox (One / Series X|S)
Steps:
- Go to Settings
- Select General → Network Settings
- Click Advanced Settings
- Select DNS Settings → Choose Manual
- Enter:
- Primary DNS: 1.1.1.1
- Secondary DNS: 1.0.0.1
- Confirm and restart your console
🎮 PS4
Steps:
- Go to Settings → Network
- Select Set Up Internet Connection
- Choose Wi-Fi or LAN (whichever you use)
- Select Custom setup
- Leave IP Address settings as Automatic
- Set DHCP Host Name to Do Not Specify
- For DNS Settings, choose Manual
- Enter:
- Primary DNS: 1.1.1.1
- Secondary DNS: 1.0.0.1
- Continue with default settings and finish setup
7. Update or Reinstall Fortnite
If you are in a pinch, you can try upgrading and reinstalling Fortnite. This will ensure you are playing the latest version of the game, which will help you solve the Fortnite Matchmaking Error.
8. Sync Your System Clock
One last option for gamers is to ensure that their console’s clock is set correctly. This can be accomplished by navigating to the console’s settings, selecting the time and date option, and ensuring that the Automatic option is enabled for the timezone in which they are.
Bottom Line
This article offers eight suggestions for fixing Fortnite Matchmaking Error, and you can test each one at a time until the issue is solved. I hope you can get back to playing.
FAQs: Fortnite Matchmaking Error
Why am I getting a Fortnite matchmaking error?
Fortnite matchmaking errors usually happen due to server downtime, internet issues, or incorrect game settings. It can also occur during updates or high player traffic.
What is Fortnite Matchmaking Error #1?
Matchmaking Error #1 is typically caused by connection problems on your side, such as slow internet, wrong region, or network instability.
What is Fortnite Matchmaking Error #3?
Error #3 usually indicates a server-side issue or corrupted game files. It often happens during updates or maintenance periods.
How do I change matchmaking region in Fortnite?
Go to Settings → Game tab → Matchmaking Region, then select a different server and try again.
How do I fix Fortnite matchmaking error quickly?
You can fix it by checking server status, restarting your game and router, changing matchmaking region, or switching to a public DNS like 1.1.1.1.
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