FaceTime has revolutionized the way that people interact with one another through video calls. FaceTime is simple to use for iOS users. Some users encounter the FaceTime not working problem. We have some solutions to fix the issue in a few minutes.
Why Is FaceTime Not Working?
FaceTime problems usually happen due to:
- Poor internet connection
- Incorrect settings
- Apple server issues
- Software bugs
- Wrong date and time
- FaceTime activation errors
Let’s go through the fixes step by step.
How to Fix FaceTime Not Working on an iOS Device
1. Reactivate FaceTime
While FaceTime is installed across every iPhone and is enabled by default, there’s an option to disable it.
1. Open Settings > FaceTime and then enable it by turning on the switch next to the word “FaceTime”. If FaceTime is already enabled, then deactivate it, wait several seconds, then activate it.
Also read: FaceTime Waiting for Activation? 9 Fixes You Should Try
2. Check FaceTime Contact Details
iPhones don’t support dual SIMs, but they do allow different email addresses. What email account have you chosen to use for FaceTime? Do you use iCloud from Apple, and third-party apps like Gmail? Although other email IDs may work, you can choose iCloud. FaceTime allows you select several email IDs. Additionally, the phone number might be deselected. If this is the case, then select it.
1. Go back to Settings > FaceTime and scroll down to the bottom, where you can select email IDs. Ensure that your mobile number is selected under Caller ID.
3. Restart Your iPhone
Restarting your iPhone is one of the first things to do when a problem arises. This is usually the solution to most issues with digital devices by using the power of magic. So, if you have no idea how to fix the FaceTime not working issue on your iPhone, try force restarting it. Because the iPhone X, iPhone 8, and iPhone 8 Plus have been released, you can force restart iOS devices to correct the issue.
4. Update iOS and FaceTime
If you not updated your iPhone, iPad, or Mac for a long time, this could be the reason. It is possible to update the software on your iPhone and Mac device to the most recent version. Also, don’t forget to update your FaceTime application. Navigate to “Settings”, choose “FaceTime,” and then turn on the FaceTime app to see if it’s not working.
5. Check Your Data Plan
Sometimes FaceTime does not work on Mac and iPhone, due to different data plans. You must consult with the provider you choose to use. If, for instance, you have a data plan offered by Verizon and Sprint, you should relax your mind. For AT&T customers, only new users who have shared data plans can use FaceTime over Cellular data.
6. Turn on and off Airplane Mode
Some users have reported that FaceTime not working on iPhone X. You can try the following steps. You must turn off the FaceTime application. Then switch on Airplane mode. For a couple of seconds, then turn on Wi-Fi, and then reopen the FaceTime app. Disable Airplane mode. You may be asked to sign in with your Apple ID or sign in to FaceTime. The FaceTime program will start on the iPhone, and the FaceTime black screen issue will be solved.
7. Log Out and Log Back In
Logging out of your device or FaceTime and logging in again using your Apple ID can refresh security between the device you are using and Apple servers. Do it now. Go to Settings and FaceTime. Choose Sign Out, and then sign in again with the Apple ID. After that, try FaceTime again.
While you’re on Facetime make sure that it’s switched on. Although it’s simple, it’s important to check while you’re there.
8. Check FaceTime Is Down
It’s not its first time. Apple recognizes this, and that’s why they’ve created the System Status page, which lets you check whether FaceTime and any Apple service is down. There’s not much you can do but be patient if your system is down. Another excellent option is DownDetector, which provides more detailed information, including the time and location.
Also read: iPhone Call Failed? How to Fix Call Issues in 10 Minutes
9. Reset All Settings
You can also erase all the settings from your previous apps to allow FaceTime to work. If you are an iPhone user, go to “Settings”, select “General,” and “Reset and click the “Reset All Settings” button. Check to see if you’ve backed up important data with iTunes or iCloud before. If you have a new problem with data recovery after fixing your FaceTime not working problem.
Final word
These are the solutions to fix the common issue of FaceTime not working. It’s simple to fix the FaceTime application for iPhone, iPad, iPod, and Mac devices. If you are unable to fix the issue, contact Apple Customer Service.
FAQs: FaceTime not working
Why is FaceTime not working on my iPhone or iPad?
FaceTime not working due to poor internet connection, incorrect settings, outdated iOS, Apple server issues, or FaceTime activation errors.
Do I need an Apple ID to use FaceTime?
Yes, an Apple ID is required to activate FaceTime and make calls. Make sure you are signed in under Settings > FaceTime.
Why is FaceTime showing activation errors?
Activation errors often occur due to incorrect date and time settings, network issues, or temporary problems with Apple’s servers.
Why won’t FaceTime connect after an iOS update?
Updates sometimes reset settings or introduce temporary bugs — restarting the device and updating again often helps.
Leave a comment